This Cookie Policy describes how MSO uses cookies and similar technologies to deliver, personalize, evaluate, improve, promote and protect our Services.

About cookies

"A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a web browser and stored by the browser. The identifier is sent back to the server each time the browser requests a page from the server.

"Cookies can be permanent cookies or temporary cookies: a permanent cookie will be stored by a web browser and will remain valid until the specified expiry date, unless deleted by the user before the expiry date; a temporary cookie, on the other hand, will expire at the end of the user's session when the web browser is closed.

Cookies generally do not contain information that personally identifies a user, but the personal information we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they browse through different pages on a website and identify users who return to a website.

Our cookies

We use both temporary and permanent cookies on our website.

The cookies we use on our website and the purposes for which they are used are set out below:

• Important cookies - These cookies are essential to the overall experience and effectiveness of the service. They are only placed in your browser after you register for our services. We do not recommend disabling them as this may cause the services to malfunction.
• MSO analytics cookies - These are performance tracking and analytics cookies on all MSO websites. They are enabled by default and you can disable them by clicking here.

"Cookies for third party analysis

• We use Google Analytics to analyse the use of our website.
• Our analytics provider generates statistical and other information about website usage through cookies.
• The information obtained relating to our website is used to create reports about the use of our website.
• You can read the Google Analytics Privacy Policy at: http://www.google.com/policies/privacy/
• Google Analytics opt-out: You can reject or delete Google Analytics cookies by downloading and installing the Google Analytics opt-out browser add-on. You can learn more about what it is, how to download it, and how it works here: https://tools.google.com/dlpage/gaoptout

Other third party cookies

Yandex Metrica

We use Yandex Metrica to further analyse user behaviour on our website. Drift uses cookies to enable the chat to remember the last page visited.

Yandex Metrica's terms and conditions are available at: https://yandex.com/legal/metrica_termsofuse/

Blocking cookies

Most browsers allow you to refuse cookies; for example:

• In Internet Explorer (version 11), you can block cookies using "Internet Settings", "Privacy" and then "Advanced";
• In Firefox (version 44), you can block all cookies by clicking Tools, Options, Privacy, selecting Use Custom History Settings from the drop-down menu, and removing Accept Cookies from Sites;
• In Chrome (version 48), you can block all cookies by going to the "Customize & Control" menu and clicking on "Settings", "Show advanced settings" and "Content settings" and then disabling the "Allow sites to save and read cookies" feature found in the "Cookies" menu.

Blocking all cookies will have a negative impact on the usability of many websites.

If you block cookies, you will not be able to use all the features of our website.

Delete cookies

You can delete cookies that are already stored on your computer; for example:

• In Internet Explorer (version 11), you must manually delete cookies (you can find instructions on how to do this at: http://windows.microsoft.com/bg/internet-explorer/delete-manage-cookies#ie=ie -11);
• In Firefox (version 44), you can delete cookies by clicking on "Tools", "Options" and "Privacy", then selecting "Use custom history settings" from the drop-down menu, clicking on "Show cookies" and selecting "Remove all cookies";
• In Chrome (version 48), you can delete all cookies by going to the "Customize & Control" menu and clicking on "Settings", "Show advanced settings" and "Cookies and other site data" after clicking on "Clear browsing data".

Deleting cookies will have a negative impact on the usability of many websites.